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Biomat Shop Resources

Resources about the Biomat 7000MX

Biomat Resource Center

Please browse the articles to help you understand and use your Richway Amethyst Biomat to it’s fullest. If you have any questions, please call us at 1-855-3-BIOMAT | 1-855-324-6628 or send us an email at info@biomat.shop. We’re happy to answer any questions or take your order over the phone 7:00 am  to 7:00 pm Pacific Time.

Biomat Overview

A basic overview of the Biomat 7000MX, including the benefits and the technology in the Biomat.

The Biomat 7000MX is used by millions of people around the world to live healthier, happier lives. We’re sure you will enjoy it as much as they do, and hope it will help to ease the symptoms of your health conditions. 

Frequently Asked Questions

Commonly asked questions about the Biomat 7000MX, such as:
* Benefits & Features
* Purchase, shipping costs, discounts, warranty, returns
* Biomat safety and EMFs
* Richway and manufacturing information

How the Biomat Works

The BioMat stimulates ion channels by producing negative ions that deliver healing energy to the cells of the body. As well as delivering negative ions to the cells of the body, the BioMat produces far infrared waves by delivering pulses of energy through a patented carbon ceramic material called Japanese Kurera Super Fiber.

Biomat Professional Discount

Do you qualify for a $100 discount off the price of a Biomat 7000mx Professional? If you can provide proof of any of the below, you’ll pay only $1595. Please note this discount applies only to the purchase of Biomat Professional, and not Biomats of any other size or other Biomat products. 

Biomat Specifications

Amethyst BMP Size : 700 x 1850 mm / 27.56″ x 72.83″
Net Weight: 11.11 kg / 24.49 lbs. without controller
Electric Consumption: 180 W
Voltage: AC 120
Performance: Temperature 35-70°C / 95-158°F
Amethyst Size: 5 mm – 12 mm

How to use Biomat & settings

When you first get your Biomat 7000MX, it is important to start using at a low setting to figure out your heat comfort level. For your first few sessions, we recommend using your Biomat for between 15 minutes and one hour. This will allow your body to adjust to the heat and ensures you will be receptive to the healing and detoxifying benefits of the negative ions and far infrared heat.

Biomat Contraindications

Before using a Biomat, always seek advice from your doctor or primary care provider. Remember to drink plenty of water while utilizing the Biomat to keep hydrated and optimize the benefits of your treatments. Organ transplants: The Biomat should not be used by individuals who have had an organ transplant (kidney, heart, liver, etc.). Following an organ transplant, patients will need to take anti-rejection medicines to help prevent their immune system from attacking or rejecting the new organ.

Shipping Policy

Richway may update shipping costs without notice; all shipping charges listed on this page are subject to verification, and may be different from what appears here. If you have any questions about shipping to your address, please contact us by 1-855-324-6628.

Shipping dates and/or time of delivery cannot be guaranteed. Delivery dates provided by Richway and the shipping carrier are only estimates and may change.

Biomat Return Policy

If your return request is completed within 7 days you will receive a full 100% refund. This provides you with a risk free trial period. Shipping costs are not included in the refund. There is a graduated refund schedule after 7 days. The return request time-line begins after the day of delivery not the day of order. Return shipping costs are the responsibility of the customer.

Repair Service Policy

Richway International offers a repair policy on all products. A return material authorization (RMA) number is required if you would like to submit products for repair. To initiate the repair process, please contact Richway customer services directly at 1-808-589-2800 or customerservice@richwayusa.com; please be prepared to explain, in detail, the problem you are having with your product. 

Biomat Warranty

If your return request is completed within 7 days you will receive a full 100% refund. This provides you with a risk free trial period. Shipping costs are not included in the refund. There is a graduated refund schedule after 7 days. The return request time-line begins after the day of delivery not the day of order. Return shipping costs are the responsibility of the customer.

Biomat Trade In Policy

RichWay International, Inc. offers a wonderful lifetime warranty exchange policy. You can return your old product and receive 30% discount towards new product purchase, even towards a different product. If the product that you are trading in for is of lesser value, it is 30% of the cost of the lesser value item. You are responsible for all shipping costs. The lifetime warranty applies only to the person originally registered as purchaser of the product.

Certifications and Safety

The Biomat is approved by the FDA for the following claims. The 510K indications for uses states: “Temporary relief of minor muscle pain, minor joint pain and stiffness, joint pain associated with arthritis, muscle spasms, minor sprains, minor strains, minor muscular back pain, relaxation of muscles and temporary increase of local circulation where applied.”

Biomat vs Copycats

In the last few years, there have been many Biomat® copycats popping up. These copycat products may look just like our products, but none of them have the Biomat®’s advanced technology, certificates, or safety licenses to manufacture or distribute medical products. Due to many complaints by medical professionals, MedWatch, which is the FDA’s program for reporting serious problems regarding medical products.

Distributor Opportunity

The Biomat is approved by the FDA for the following claims. The 510K indications for uses states: “Temporary relief of minor muscle pain, minor joint pain and stiffness, joint pain associated with arthritis, muscle spasms, minor sprains, minor strains, minor muscular back pain, relaxation of muscles and temporary increase of local circulation where applied.”

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