Contact
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Orders and Customer Service
1-855-3-BIOMAT
1-855-324-6628
Biomat.shop is an authorized Richway International and Fuji Bio sales associate. We look forward to assisting you with your order!
Store Hours
Weekdays: 8 am – 8 pm Pacific
Weekends: 9am – 6 pm Pacific
Richway Warranty, Repair & Service:
Richway and Fuji Bio head office are located in Hawaii and operate on Hawaii time. Richway head office does not process sales. Richway offers support for returns, warranty, repairs and some customer product support.
Use this email for return/repair/warranty inquiry: rma@richwayusa.com
Use this email for any product related inquiry: customerservice@richwayusa.com
Richway & Fuji Bio Inc.
1314 S. King Street, Suite 520
Honolulu, Hawaii 96814
Phone: 808-589-2800
Toll-Free Phone: 1-855-338-6410
Fax: 808-597-1651
Learn also about the Biomat frequently asked questions.